LEARN MORE ABOUT HOW WE OPERATE
FAQS
DON'T SEE THE CUSTOM FOR YOU?
That's ok! The listings you see on our website are a general selection of readily-made custom designs. If there is something you want or need, let's discuss! Use our contact page to send a message to our team. We look forward to hearing from you!
HOW LONG WILL MY ORDER TAKE?
Generally speaking, our team reserves 2-4 weeks to process a custom order from start to finish. If you have spoken directly with our team, then we may suggest a different shipping date. Here at AP Customs, we value our craftsmanship so we will get your custom shoes to you ASAP!
HOW DO YOU PRICE YOUR PRODUCTS?
We price our products based on materials used, time it takes to procure the product and shipping costs. Commission pricing differs based on what you and AP Customs has discussed.
DO YOU SHIP INTERNATIONALLY?
Yes, AP Customs will ship internationally. However, pricing is based on current market prices for shipping and handling. All fees and/or customs charges will be paid by the customer.
CAN I EXCHANGE OR RETURN MY ORDER?
Unfortunately, no. Here at AP Customs, we value the time, effort, and love that we put into a pair of customs for our clients. Since every pair is hand painted and made to order, exchanges and returns will NOT be accepted. All sales are final so if you have any questions, please be sure to reach out.
HOW DOES SIZING WORK?
All products listed on our website are sold in US sizing. If you are unsure about your size, please contact us with any questions before ordering as we cannot allow exchanges or returns if the wrong size is ordered.
WHAT ARE YOUR DISCLAIMERS FOR CUSTOMS?
﹡Before purchasing customs that are built by you and not already pre-made, please make sure that you have reached out to us and all parties are in agreeance.
﹡Each pair shown on our site is 100% an authentic Nike Air Force 1 (if you want a different shoe, lmk before purchase!)
﹡Please make sure that you order the correct size because there are no returns or refunds. Nike and I both suggest you order a half size smaller since AF1’s tend to run big. However, if you know what works for you, please order accordingly.
﹡Please be aware that APC hand mixes most colors and we do our very best to color match. Sometimes we can’t match every color perfectly. We can test colors to see which one is best for you!
﹡Customs are made to order so this includes APC ordering the shoes/picking up the shoes from Nike or any other shoe resell platform, painting them, and shipping them to you. We 100% guarantee your order will be delivered by the estimated time, if not sooner :) If something comes up along the way, we will alert you as soon as possible.
﹡Price of all customs includes: retail OR resell cost of shoes (depends where they are bought), materials used, and labor
﹡Each order is unique to YOU so all sales are final
﹡APC is in no way, affiliated with any brand, this is purely our passion to paint and wanting to bring happiness to all customers :)
﹡If there is any hesitation AT ALL, please feel free to email us or message us. If you are concerned with reliability or you don’t see what you’re looking for, email us, visit @apcustoms5 on Instagram or check out our gallery!